Included in the service agreement:
Extended warranty, one year after service
Full service prior to each deployment (equipment is sent to service center)
Testing of all components (cameras, PSUs, winches, cables)
Included in the full operation agreement:
Warranty during the entire agreement period
Rigging and dismantling
Service work on system failures
The benefits offered to our customers by our service agreements:
- Cost control in relation to service and maintenance.
- Alternatively, service and maintenance is carried out by ScaleAQ in accordance with the supplier’s specifications.
- All original parts.
- Complete service history.
- Prioritized 24-hour phone support.
- Your own dedicated ScaleAQ coordinator during office hours.
- Access to software updates.
- Technical inspections with status updates.
- Newsletter featuring details of new products.